All translations are delivered digitally by email to the address provided at checkout. No physical delivery is required or provided.
| Service | Typical delivery |
|---|---|
| Website Translation | 3â5 business days |
| Legal Contract Translation | 4â7 business days |
| Financial Document Translation | 3â6 business days |
| Medical & Clinical Translation | 4â8 business days |
| Technical Manual Translation | 5â10 business days |
| Marketing & Brand Localisation | 4â7 business days |
Delivery timelines begin when: (a) payment is confirmed, and (b) all source documents and required reference materials have been received. Delays caused by incomplete documentation from the Client do not constitute a delivery breach by the Agency.
Projects above 50,000 words will be given a custom timeline at the time of quoting. Staged delivery is available for large projects on request.
Rush delivery (50% reduction in standard timeline) is available as an add-on. This is subject to translator availability and must be confirmed before payment.
Translations are delivered in the same format as the source document unless a different format is requested and agreed. Standard formats: DOCX, PDF, HTML, XML, DITA, FrameMaker, and most structured content formats.
In the event of non-delivery within 150% of the agreed timeline, a full refund will be issued. Contact billing@webtranslationexperts.com.